Neon Desert Pre-Sale FAQ
Frequently Asked Questions - Neon Desert
Q: Where can I pick up my order?
A: You can find us at the Official Neon Desert Merch Booth. See festival map
Q: When can I pick up my order?
A: Either Saturday or Sunday, we will have a dedicated pre-sale line!
Q: What will I need to pick up my order?
A: Either some for of I.D. that matches the name used to place the order or your order confirmation page.
Q: What happens if I don't pick up my order at the festival?
A: All orders that are not picked up by the end of the last day of the festival will be automatically cancelled and refunded. Please allow 3-4 business days to reflect back into your account.
If you have any other questions, please contact us at firstname.lastname@example.org