Frequently Asked Questions - MALA LUNA
Q: Where can I pick up my order?
A: You can find us at the Official Mala Luna Merch Tent.
Q: When can I pick up my order?
A: We will be open for the entire duration of the festival, but you must pick up your order before 8:00 pm on Sunday night.
Q: What will I need to pick up my order?
A: All you need is your order confirmation email. We recommend taking a screenshot of the email so it's easier to find.
Q: What happens if I don't pick up my order at the festival?
A: All orders that are not picked up by the end of the last day of the festival will be automatically cancelled and refunded.
If you have any other questions, please contact us at firstname.lastname@example.org